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Q1: Any guarantee for customer service?
PROTECT aims to provide industry-leading customer service for our customers. We have a big professional sales team and a strong R&D team. We cooperate with famous delivery companies to get the optimum discount for customers and we work with banks to guarantee the transaction is safe. Should any problem with the order or products, Protect is the first one to deal with it and take responsibility.
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Q2: Are you a manufacturer?
Yes, Protect is a well-known and professional manufacturer of orthodontic products in China. If you get an opportunity in Hangzhou, we would like to invite you to visit our factory.
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Q3: Can I use my own Logo/Brand?
Yes, we actually do OEM professionally. We can use your logo or brand in your market and we can even help to design/print your package styles.
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Q4: What is the estimated Delivery time?
The delivery time depends on many factors, such as the quantity, the stock situation. Our sales will answer you for each detailed order activated. But for normal orders, the delivery time will be around 7 - 14 working days.
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Q5: What Payment Methord can be accepted?
We accept T/T Bank Transfer, PayPal for small amount transaction, Western Union etc.
